LEGAL

Privacy Policy

Last Updated: January 4, 2026

1. Introduction

This Privacy Policy explains how Alma Street Ventures Ltd. ("we," "us," "our") collects, uses, and protects your information when you use Broadr ("the Service"). We are committed to protecting your privacy and being transparent about our data practices.

Company Details:
Alma Street Ventures Ltd.
Company No. 14700578
86-90 Paul Street, London, EC2A 4NE, United Kingdom
Email: hello@broadr.app

2. Information We Collect

2.1 Account Information

When you create a Broadr account, we collect:

  • Name and email address
  • Password (encrypted)
  • Profile information you choose to provide

2.2 Social Media Credentials

When you connect social media accounts, we store OAuth access tokens that allow us to post content on your behalf. We do not store your social media passwords.

2.3 Content and Usage Data

We collect and store:

  • Content you create, upload, or schedule for publication
  • Images and media files you upload
  • Your interactions with the Service (features used, pages viewed)
  • AI content generation requests and results

2.4 Payment Information

We use third-party payment processors to handle billing. We store basic subscription details but do not store your full payment card information.

2.5 Automatically Collected Information

We automatically collect:

  • IP address and device information
  • Browser type and version
  • Usage analytics and performance data
  • Error logs and diagnostic information

3. How We Use Your Information

We use your information to:

  • Provide and operate the Service
  • Publish your content to connected social media platforms
  • Generate AI-assisted content based on your requests
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Improve and optimize the Service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Third-Party Services

Broadr integrates with third-party services to provide functionality. These services have their own privacy policies and may collect data independently:

  • Payment Processor: Handles billing and subscription management
  • AI Provider: Processes content generation requests
  • Cloud Infrastructure: Hosts our services and stores data
  • Social Media Platforms: Receive and publish your scheduled content
  • Analytics Services: Help us understand usage patterns and improve the Service

We only share data necessary for these services to function and require them to protect your information in accordance with applicable data protection laws.

4.1 AI Assistant Integrations (ChatGPT, Claude, etc.)

Broadr can connect to AI assistants like ChatGPT and Claude Desktop via the Model Context Protocol (MCP). When you use these integrations:

  • Data Shared: Only the specific information you request (e.g., channel list, post content) is sent to the AI assistant
  • Data Minimization: We collect only the minimum data required to perform each action. We do not access or store your full chat history with the AI assistant
  • No Sensitive Data: We never collect payment card information, health data, government identifiers, or authentication secrets through AI integrations
  • Your Control: You initiate all actions. The AI assistant cannot access your data without your explicit request

These AI services have their own privacy policies. We recommend reviewing them before connecting Broadr to any AI assistant.

5. Data Storage and Security

We use industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • Restricted access to personal data

While we take reasonable measures to protect your data, no internet transmission or storage system is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and as required by applicable law. When you delete your account, we will delete or anonymize your personal information in accordance with legal requirements and our data retention policies.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your information
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at hello@broadr.app. We will respond to your request within the timeframe required by applicable law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Broadr is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.

10. Marketing Communications

We may send you marketing emails about new features, updates, or promotions. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your account settings. We will still send essential service-related communications.

11. Cookies and Tracking

We use cookies and similar technologies to operate the Service, remember your preferences, and analyze usage. You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, by email. Your continued use of the Service after changes constitutes acceptance.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: hello@broadr.app
Support: support@broadr.app
Address: Alma Street Ventures Ltd., 86-90 Paul Street, London, EC2A 4NE, United Kingdom

14. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and UK, we process your personal information based on:

  • Contract: Processing necessary to provide the Service you've subscribed to
  • Legitimate Interests: Improving our Service, preventing fraud, and ensuring security
  • Consent: Where you have given explicit consent (e.g., marketing communications)
  • Legal Obligation: Where required by law
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